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If you have a question that is not covered here please send us an email we will be happy to assist you. info@yogadirectorycanada.com


FAQ


Membership Information

· How do I create a studio/teacher listing?
· Advantages and features of a Featured Yoga Listing?
· How do I upgrade to a Featured Yoga Listing?

Purchasing Credits

· What is a credit and how does it work?
· What method of payment do you accept?
· Can I purchase credits with a cheque?
· How long are my credits valid for?

Event Postings

· How do I post a yoga event listing?
· Can I edit my yoga event listing?
· How long will my event listing stay up on the site?

General Information

· What if I forgot my password and/or member name?
· Why do I keep getting logged out of Yoga Directory Canada™ and have to re-login?
· What is your mailing address?
· Who can I contact if I have any problems or questions?

How do I create a studio/teacher listing?
It is easy (and free.) Please follow the instructions below.
  1. Clicking on the 'Sign Up' link located at the top right
  2. Type in the necessary security numbers
  3. Read and agree to our Terms and Conditions
  4. Click the step 1 button
  5. Select your province
  6. Click the step 2 button
  7. Select your city
  8. Click the step 3 button
  9. Create a username
  10. Click the step 4 button
  11. Enter a valid email address.
  12. Click the step 5 button
IMPORTANT: A system generated password will be sent to the email address you entered at sign up. You'll need to log in within the next 7 days to activate your account.

Once you've received the account activation email, noe you can add your studio information
  1. login
  2. Click on the red button "Add your free studio/teacher listing"
  3. Click on the "post a new or another stduio/teacher listing" link
  4. Fill out the form
  5. Click the "Submit" button, now your studio info will appear in our directory.


Advantages and features of a Featured Yoga Listing?
The featured listing is just that Featured! Take advantage of being seen first on your city page by having your studio/teacher listing at the top of the page. In addition you will have the following features in your listing;
  1. Photo Gallery
  2. Video
  3. Audio Clip

How do I upgrade to a Featured Yoga Listing?
Simply click on the 'upgrade to featured listing' link in your control panel. You'll need to purchase credits if you have not already. To upgrade from the basic yoga listing will cost 2 credits. Featured Studio/Teacher Listings expire after 1 year.

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What is a credit and how does it work?
Yoga Directory Canada™ works on a micro-payment system which allows you to purchase yoga events in quantity. You pre-purchase a package of credits and then redeem the credits for your event postings, or yoga listing upgrade. For every event that you post, a set number of credits will be deducted from your account. Check out the chart for our current pricing structure.

NOTE: Credits are used exclusively towards Event Ad advertising; their value cannot be transferred or used towards other advertising options.

What method of payment do you accept?
We accept Visa, Mastercard, American Express or Paypal, Cheque and Canadian Money Order. Our prices are in Canadian dollars.

Can I purchase credits with a cheque?
Yes! we accept cheque or Canadian Money Orders for credit purchases, simply fill-in and print the online mailin order form found in your admin area. Note: Orders will not be processed until payment is received. Our prices are in Canadian dollars.

How long are my credits valid for?
There is no expiration date for the credits.

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How do I post a yoga event listing?
Read our Posting Events Step-by-Step Instructions

Can I edit my yoga event listing?
Yes, you have 48 hours from the time of your initial posting to re-edit your event(s) without being charged additional credits. Just login into your control panel and use the Edit options to do so.

How long will my event listing stay up on the site?
All Event Ad Boxes expire 3 days after the Scheduled Start Date.

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What to do if I want advertise on Yoga Directory Canada™?
Visit our Advertising Rates page to review our different advertising options and prices. All the instructions to advertising are explained here but if you have any additional questions feel free to email us at advertising@yogadirectorycanada.com

What will happen when my banner ad or featured yoga listing account expires? Before your featured listing and/or Banner ad account expires you will receive an email asking if you want to renew your account. If you reply yes, you will receive an invoice to your email for the amount owed.

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What if I forgot my password and/or member name?
If you cannot remember what your password or member name is, please follow this link, www.yogadirectorycanada.com/forgot_pass.php to retrieve your login info. You will receive an email with your member name and password.

Why do I keep getting logged out of Yoga Directory Canada™ and have to re-login?
This happens when your cookies expires, usually a 24-hour period.

What is your mailing address?
Yoga Directory Canada™, owned and owned and operated by Lapbaby Designs
1857 Florida Ave
Ottawa, Ontario
K1H 6Y9

Who can I contact if I have any problems or questions?
You may contact us by email or phone. Please visit our Contacts Us page for further details.

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